Privacy Policy

Double Kay values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order for Kurdish Playing Cards.

Privacy Policy – Double Kay

1. Information We Collect

We only collect the information necessary to process your order and provide customer support, including:

Name
Email address
Shipping address
Billing details
Phone number (optional)

We do not collect or store your full payment card information. All payments are processed securely through our trusted payment providers.

2. How We Use Your Information

We use your information to:

Process and deliver your order
Contact you about your purchase
Provide customer support
Improve our website and services

We do not sell or share your personal information with third parties, except when required to complete your purchase (e.g., shipping carriers).

3. Delivery Information

Orders are processed as quickly as possible.
Delivery times vary based on your location:

United Kingdom: Typically 3–7 business days
Europe & International: Usually 1 to 2 weeks, depending on customs and local postal services

We will notify you by email when your order has been shipped.

4. Cookies

Our website may use cookies to improve your browsing experience, analyse site traffic, and help us offer a smoother service. You may disable cookies through your browser settings.

5. Your Rights

You have the right to:

Access the information we hold about you
Request corrections
Request deletion of your data
Request a copy of your data